We use Australia Post to deliver our parcels and they provide all our customers with a tracking number which you can find in your confirmation of shipping email. Please check your spam/junk mail folder if you can’t see it. Due to COVID-19, Australia post has faced some delays. Just in case you need a little something to pop into a gift box or envelope, we have created a downloadable Gift Verification Certificate which you can print at home or at your local print shop. It’s an interim solution while your order is in transit.